Aug 23 2007

Case study of a Wiki changing an enterprise

Published by Rich at 6:13 pm under Enterprise Web, KM (enterprise), Social Web

Janssen-Cilag Wiki

 From the e-gineer blog ”In 2006, Janssen-Cilag completely replaced our simple, static HTML intranet with a Wiki solution. Over the 16 months since launch, it has dramatically transformed our internal communication and continues to increase in both visits and content contributions each month.

Janssen-Cilag’s previous intranet, InfoDownUnder, was a static HTML site, originally developed in 2001. Content was maintained using FrontPage, with only a handful of active editors throughout the company. IT was involved only to upload latest versions of content files from the development site onto the production server.

While some areas were lovingly maintained to a high standard, large sections of content were out of date. There was no search capability. Trust in the information was very low. News was distributed via email, not the web.”

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